Company Information

Robert Roman (L), Claus Ihlemann (R)
Decorum was begun in the Ghent section of Norfolk in the early 1970s. Originating in a city that began in the 1600s, you would be correct in thinking that traditional “Williamsburg-inspired” furnishings were the preferred choice for residences in such an historic city. But the lure of something different and a crisp and clean contemporary style proved to be a genuine success. In the mid-1980s, owners Vernon Middleton and Claus Ihlemann decided that remaking the local furniture market wasn’t enough, and proceeded to remodel some older abandoned buildings at the west end of 21st Street in Norfolk. The Palace Shops became the new home to Decorum, as well as 25 other retailers who bet on the revival of this retail corridor. Their early success spawned new development that has become the citywide roadmap to urban revitalization. A Virginia Beach store was added in the early 1990s to serve the state’s largest city. Today, Decorum employs a host of administrators, managers, sales associates, designers, installers and delivery drivers. Visit us online at
decorumfurniture.com or contact us at
info@DecorumFurniture.com.
Delivery Service
Decorum will help you to the fullest when making a new addition to your home. We operate with our own trucks and our delivery teams are professional, courteous, and fully qualified. Delivery times operate within two windows during the day. Choose between 10am-2pm or 1pm-4pm. And as an additional courtesy, one of our team members will call you 30 minutes prior to their arrival. Upon arrival at your home, our teams will assemble all merchandise in your home, where you need it, and remove all shipping, packing and building materials.
Decorum strives to provide the most effective way in getting your new furniture in your home, set up and ready to use. Some items come fully assembled, some require minor assembly, and others may require full assembly. We attempt to pay the utmost attention so that you may get your purchase in the most cost effective manner. Items that require assembly come with detailed instructions and essential tools required (although you may want to have a screwdriver on hand).
Deliveries are provided to the Hampton Roads community and many surrounding areas on Decorum's own trucks. For orders outside the Hampton Roads area, we will assess the best means to getting your purchase to you. Along with our own delivery services, we ship via FedEx, UPS and other common carriers.
Local Hampton Roads Deliveries (Norfolk, Virginia Beach, Portsmouth, Chesapeake, Suffolk, Newport News & Hampton) $75.00
Contact us if you have specific questions regarding delivery in your area.
*Tolls are not included unless otherwise noted. Any additional expenses incurred with tolls will be added to sales orders.*
Design Service
Would you like your home to look as beautiful, finished and inviting as you see in national magazines?
Decorum Furniture can assist you in reaching this goal: Our staff is trained to analyze your Interior Design needs and assist you in achieving the interior that you always desired.
Decorum Furniture has been in business since 1975 and has established itself as the leading furniture retailer ranging from contemporary to transitional design. Through our involvement in a variety of home shows and our talented staff has been awarded a sundry of Awards for outstanding Interior Design work. Decorum Furniture has also been featured on numerous occasions in The Virginian Pilot, Port Folio Weekly Magazine and Hampton Roads Magazine, just to mention a few.
Furnishing your home should be a fun and rewarding experience, and our staff thrives on making the process as seamless as possible. It is the goal of our staff to diligently work with you to magically capture your personal style and taste in designs appropriate to your home and needs.
Decorum's staff can assist you in creating a layout, finalizing selections and placing the orders. When ready, our delivery staff will expertly deliver the order and install as per the design.
The resources of Decorum Furniture you will provide you with a wide spectrum of choices assuring that you can make the best selection to fill your needs and create the home you have been dreaming of.
The benefit of buying from Decorum Furniture is that the design expertise is provided to you at no cost as part of the selection process. We suggest that you stop in to become familiar with the full extent of our capabilities and to meet the staff.
757-623-3100 or
email us with details about your needs.
Financing Service
Decorum is happy to provide financing for qualified buyers. Our “12 Months same as Cash” is our most popular financing option through Wells Fargo.
Markets Served
Decorum’s primary market is Hampton Roads, Virginia; it includes the seven cities of Newport News, Hampton, Norfolk, Virginia Beach, Chesapeake, Portsmouth and Suffolk. We also serve northeastern North Carolina including the resort communities of the Outer Banks.
Inventory
With over 200 manufacturers represented, Decorum specializes in contemporary furnishings and accessories from, among others, Actona, ALF, Amisco, Armen Living, AXI, BDI, Domitalia, Ekornes, Elite, Eurostyle, GFI, IMS, Innovations, Jesper, Lazar, Natuzzi, Nuevo, Precedent, Revco, Schillig, Skovby, Star and Tera Furniture.
Special Orders
We are the experts of special orders, as they constitute a significant portion of our annual sales. We view special orders as another service we provide to our customers, and they respond to that very positively. Our patrons always appreciate that our sales associates must learn everything about how to special order, and the effort and knowledge it takes to do it right.
Website
We put much effort in keeping our web site up to date and modify it nearly every week. A recent redesign has made it easier to navigate and includes more furnishings photos as well as links to our most popular manufacturers and suppliers. Visit us online at
decorumfurniture.com or contact us at
info@DecorumFurniture.com Community Service
One would be hard-pressed to name a charity or benefit that Decorum has not contributed to in the firm’s existence. From a simple school yearbook ad to some of the more pressing community issues, such as AIDS in the mid-1980s, Decorum continues to be a reliable corporate donor and supporter of Hampton Roads neighborhoods.